Terms & Conditions

ERRORS AND OMISSIONS

Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. Further, we will endeavour to keep pricing on this website as accurate as possible, but USD/CDN exchange fluctuations may create pricing variations.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). 

Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.

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LINKS

Links from or to websites outside our websites are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

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ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. L1FE Outdoors Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

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REFERRAL CODES

L1FE Outdoors reserves the right to refuse any orders placed with a referral discount code if it is believed to be fraudulent in any way. This includes members referring themselves via multiple emails, technical errors where a discount code is generated but the referred customer is an existing customer, multiple discount codes are used on a single order, technical errors where excluded items are mistakenly granted the discount, and other circumstances of this nature.

This referral program is only usable and valid for online purchases, no discount codes will be accepted over the phone, email or in store.

Replacement referral codes will NOT be provided if the user deletes or loses their electronically provided discount code.

Replacement referral codes will NOT be provided if the referred friend places an order outside of the referrer's link, causing no referral discount code to generate.

Referral discount codes are currently available only to Canada & USA residents when ordering online.

Excluded items: Tires, STM clutches, drop ship products, items listed online as call or contact to order.

Referral codes are valid for only one (1) use per code, and one code per order.

To receive a discount code, the referred friend must successfully place an online order for the referrer to receive the discount code.

You can refer as many friends as you like, there is no limit as long as those friends are new customers and complete an online order.

Discount code applies to the entire cart of eligible items.

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YOUR ACCOUNT

If you use this site and choose to set up an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service and/or terminate accounts.

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OTHER TERMS AND CONDITIONS

These terms and conditions will supersede any terms and/or conditions that may be included with any other L1FE Outdoors forms, orders, or documentation.  Please note that we reserve the right to make changes to this site and these terms and conditions at any time.

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SHIPPING  

(THIS DOES NOT APPLY TO MACHINE SALES - THE TERMS AND CONDITIONS FOR A MACHINE SALE WILL BE ON THE BILL OF SALE)

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​We keep shipping simple!

• Canadian or​ders over $99: FREE SHIPPING​

• Canadian Orders under $99: Flat-Rate of $30.00 per order.

• USA shipping for 'Standard' packages: $37.50

• USA shipping for 'Heavy' packages: $195

• International Shipping: By quote only.

• Signatures Required on all orders $150 and up

• Broker fees and/or duties may be charged for out of Canada Shipments, these are payable by the consumer

*Not all website items are set for available shipping to the USA, and a $500 default quote will display. Please contact us to correctly quote these specific items.

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Some locations are excluded from this pricing. We reserve the right to add a shipping surcharge on orders going to remote locations (the buyer will have the choice to cancel the order).  As a general rule L1FE Outdoors ships to Canada and USA only. If you are from out of the specified countries and are interested in a shipping quote contact info@L1FEoutdoorsATV.com. We’ll give you our best price we can!

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MULTIPLE PRODUCT ORDERS/OUT OF STOCK

L1FE Outdoors will ship your order complete unless specified otherwise from the customer. What this means is that if one or more items is back-ordered or is a special order item, L1FE Outdoors will wait until all items are in-stock before shipping your order to you.

If you would prefer your items to be shipping as they become available, you will incur extra shipping charges.

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L1FE OUTDOORS RETAIL CUSTOMER RETURN POLICY

(THIS DOES NOT APPLY TO MACHINE SALES - THE TERMS AND CONDITIONS FOR A MACHINE SALE WILL BE ON THE BILL OF SALE)​

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L1FE Outdoors will accept returns under the following conditions:

• The return has been authorized by a L1FE Outdoors team member and is accompanied by a Return Number. To initiate this process contact us at info@L1FEoutdoorsATV.com.

• The product is in new, unused, re-saleable condition with all original hardware and packaging intact and has not been installed or been attempted to install.

• Helmets and clothing must have the original labels and must not have been worn outside. Windshields and other parts covered with a protective plastic film will be refused if this film has been removed.

• If the product is returned and received within 0-30 days of purchase to L1FE Outdoors, a full refund, minus the cost of shipping, will be issued via the same method of payment as the purchase.

• There are no returns or exchanges after the 30 day period expires.

• The cost of return shipping to L1FE Outdoors is at the expense of the purchaser.

• There will be no returns on clearance products, special order items and electronic parts. These items are always final sale.

• For some products, we offer a modified version of our return policy. For all wheel and tire packages, there is a $20/tire charge for dismounting and wheel cleaning.

• Any wheels and tires purchased from L1FE Outdoors that have been mounted by a third party are not eligible for return.
   

DAMAGED ITEMS

We package all of our products well so that they arrive on your doorstep safely. However, if an item does arrive damaged or with parts missing, please notify us at info@L1FEoutdoorsATV.com and we will arrange for a prompt correction to the situation.

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WARRANTY

In circumstances of manufacturer defect, L1FE Outdoors will honour the warranties given by the individual manufacturers and only to the extent of such warranty. The manufacturer is entirely responsible for damages resulting from the design or manufacturing of the product it produces. Some manufacturers prefer to honour their warranties themselves. L1FE Outdoors will supply you with their return address to reduce your waiting time and is willing to help facilitate within reason, the return process to ensure customer satisfaction. L1FE Outdoors Inc. and/or the manufacturer require warranty returns to be accompanied by written information regarding the length of time used, what caused the failure and any other necessary documentation such a photos. The consumer must also provide a copy of the retail invoice of the defective item and must respect the warranty period set forth by the manufacturer.

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L1FE OUTDOORS WEBSITES COVERED UNDER THESE TERMS & CONDITIONS

L1FE Outdoors has more than one website each serving a different purpose within the organization.  The terms and conditions listed here apply to all of the below L1FE Outdoors websites where applicable.  Some websites do not allow for product purchases, on these websites the product related terms and conditions do not apply.

• L1FEoutdoorsATV.ca

• L1FEoutdoorsATV.com

• L1FEoutdoors.com

• HTGparts.ca